Privacy Policy

Right of Withdrawal

Right of Withdrawal Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason. To exercise your right of withdrawal, click here. Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund. We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us. This right applies to all items purchased through our store, with certain exceptions such as digital products, perishable goods, sealed personal hygiene products, and personalized items, as set forth in Article 16 of Directive 2011/83/EU.

Site Privacy:

Your confidence in us is very important to us! We use the information you give us only to fulfill the order you have placed with us. We will never add your email address to our own email list unless you ask us to do so. We "live" on the Internet too, and know how annoying it is to get unwanted advertising.

Under no circumstances will we give out any information you give us to a third party. That includes your email address, your name, address or credit card information. No individual information is provided to any third-party without your consent.

Email List Policy:

We only send our Email Newsletter to those who ask for it on this site. If at any time you would like to stop receiving the newsletter, you can unsubscribe by going to the newsletter link and following the instructions there or by going to the link in the newsletter - follow the unsubscribe link or contact us and we'll unsubscribe you.

To report any abuse or violations of this Email List Privacy Policy, please send us an email (see below for email address) and attach an unedited copy of the email message that you feel was sent to you in error or without your permission. Include all header information so that we can trace origin of the message and any notes or other information that you feel are pertinent.